Terms & Conditions
EPIC TOURS is an operator of all Moto Tours on our website. Epic
Tours is registered with the Department of Tourism and Civil
Aviation, Government of Himachal Pradesh, India.
In respect of these Booking Conditions, “We/ Epic Tours” and “You/
Participant(s)”- will be the person(s) whose name and details appear
on the online booking form.
The Terms and Conditions herein below form an integral part of the
tour contract entered into between the Participant and Epic Tours.
However, any express Terms and Conditions set out in specific Tour
Itineraries and Packages shall have precedence over the Terms and
Conditions herein below.
The use and access of this Website by the Participant shall bind the Participant to the Terms and Conditions contained herein below, whether or not they have been read. As Epic Tours may revise the Terms and Conditions at any time, the Participants are requested to visit this Website periodically and more particularly before entering into a Tour Contract to review the updated Terms and Conditions.
Site Contents
All information and material, written or otherwise, including
photographs, images, video clips, marks, logos, designs that form
part of this Website shall be part of the intellectual property
rights of Epic Tours.
The Copyrights, Trademarks, Designs and other intellectual property
rights shall solely vest in and are owned by Epic Tours and are
subject to Control and License of Epic Tours.
Any information or contents contained or displayed on this website,
may not be downloaded or copied from this website. No right title or
interest shall vest to any person by way of downloading or
copying.
No person shall be entitled to reproduce, display, transmit,
publish, sell, assign or exploit, whether commercially or otherwise,
any information or contents, either wholly or in parts, contained or
displayed on this Website
Copyrights
All information and material, written or otherwise, including photographs, images, video clips, marks, logos, designs that form part of this Website shall be part of the intellectual property rights of Epic Tours. The Copyrights, Trademarks, Designs and other intellectual property rights shall solely vest in and are owned by Epic Tours and are subject to Control and License of Epic Tours. Any information or contents contained or displayed on this website, may not be downloaded or copied from this website. No right title or interest shall vest to any person by way of downloading or copying. No person shall be entitled to reproduce, display, transmit, publish, sell, assign or exploit, whether commercially or otherwise, any information or contents, either wholly or in parts, contained or displayed on this Website.
Conduct
Epic Tours reserve the right, at their absolute discretion, to
terminate any Participant’s tour arrangements, without any notice,
should the Participant’s behavior be such that in Epic Tours
opinion, it is likely to cause distress, damage, annoyance or danger
to any other Participant /person; or, in case the Participant is
physically incapable of completing the Tour or in case Epic Tours
have concerns about the Participant’s medical condition. In such
circumstances, Epic Tours shall not be liable to refund any amount
or pay any compensation to the Participant. .
You agree to abide by the authority of the leader. Signing the
booking form implies your acceptance of the tour leader’s decisions
which could affect the group or individuals. The tour leader will
give you a complete briefing at your arrival about your journey with
Epic Tours. The guide or group leader designated by the agency
reserves the right to expel at any time a group of person or an
individual whose conduct may be regarded as affecting or endangering
the safety or well- being of the group. No compensation or refund
will be due to such individuals.
Epic Tours endeavors to supply you the best possible service on your
journey, ensuring you have a great time. However, if you have a
complaint during your expedition, please notify your expedition
leader immediately in order to rectify the situation. If your
complaint was unresolved, then a written letter should be sent
within 30 days from the expedition completion date to: Epic Tours,
Hillco Building, Vill. Shuru, P.O. Prini, Manali, Distt. Kullu, H.P.
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Obligations
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It is a fundamental condition that you acknowledge that this is an adventure tour. This requires some flexibility. The day to day itinerary is taken as a guideline only. We cannot be held responsible for any delays caused by Strikes, Government regulations, International or domestic flights, weather or natural casualties, force majeure. In such cases, Epic Tours shall be responsible for suitable alternatives which could be decided upon mutual agreement. If an agreement cannot be made, Epic Tours shall be responsible for refund after deducting expenses already incurred.
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You confirm that you are in proper physical and mental condition before going on an expedition with Epic Tours. You confirm that it is your own responsibility to determine the ability to participate. You also confirm that you will notify us about any medical condition or the use of prescribed medication that we should know about. It is your duty to notify us beforehand and is your responsibility to obtain medical advice as regards to vaccinations required for the tour.
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It is our duty to ensure we deliver the trip you have booked with us to the best of our ability and the it precedes in accordance with the itinerary as stated on our website/ tailor made to your requirement, thereafter making sure as reasonable as possible your journey is unhindered en-route. Our itineraries have been designed with consideration to the environments in which we travel. Participants’ should therefore realize that hygiene and safety standards in countries which you journey are far different to the standards of your own. However, Epic Tours takes care when booking locations, should offer the best of the area, in which you stay and dine.
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We are responsible for providing and arranging the services listed in our tour itineraries and descriptions.
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We are responsible for conscientious travel preparations, and we review our accommodation providers, restaurants and contractors, on a continuous basis.
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We reserve the right to modify any part of a tour in the interests of improvement or to adapt to other situations as they arise.
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We will not be held responsible or liable for expenses incurred as a result of delays in flights or missed connections.
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We will not be held responsible or liable for any delays or any changes in the schedule in response to unplanned events.
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We will not be held responsible or liable for any accidents and/or bodily injury or death, resulting from the use of a motorcycle, jeep. Riders and passengers
indemnify all such claims against us, and our employees. -
We are not responsible for any act of god, strikes, theft or other conditions beyond our control.
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We are not responsible or liable for any property lost or damaged while using a rented motorcycle and/or jeep.
Booking, Cancellation & Refund
Date of Cancellation |
Charge Incurred |
More than 90 days before departure | 0% of the total trip cost |
90 days to 60 days before departure | 25% of total trip cost |
60 days to 30 days months before departure | 50% of total trip cost |